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How 993bet Handles Your Personal Information

This Privacy Policy sets out exactly what data we collect when you open an account, make a deposit through JazzCash, Easypaisa, or Raast, and use our lobby — and what we do with it.

Account data protectedJazzCash & Easypaisa payment data handled securelyRaast transfer records kept privateCookie usage disclosedYour rights, clearly stated
993bet How 993bet Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

We have built our data practices around the specific way accounts work in Pakistan — mobile-first, wallet-linked, and accessed mostly on the same device you use for JazzCash or Easypaisa. Each area below explains a concrete part of how your data is handled from account creation through to withdrawal.

Account Security Your account is protected with OTP verification on login. We flag unusual session activity automatically, and you can review active sessions from your account security settings at any time.
Cookie Use We use cookies to keep your session active, remember your preferred payment method, and measure which lobby sections you visit most. You can manage cookie preferences through your browser settings.
Data Retention We retain your account and transaction records for as long as your account is active and for a period after closure, as required by applicable rules. Payment records tied to Raast or JazzCash are retained for transaction dispute resolution.
Your Rights You can request a copy of the data we hold on you, ask us to correct inaccuracies, or request deletion where applicable. Rights are subject to what local law in Pakistan permits at the time of your request.
REACH OUR PRIVACY TEAM

Contact Us About Your Data

If you want to review what data we hold, request a correction, or ask us to delete your account information, reach out through any of the channels below. We aim to respond to privacy-related requests as promptly as our support capacity allows, and we will confirm receipt of your request when we receive it.

Team online

Live Chat

Use the live chat window inside your account dashboard to raise a privacy query directly with our support team — no email required to start the conversation.

Email Support

Send your data access or deletion request to our support email address shown in your account settings. Include your registered contact number for faster verification.

Account Settings

Some data preferences — including marketing communications and cookie consent — can be adjusted directly inside your account profile without contacting support.

Common Questions About This Privacy Policy

Below are the questions we hear most often about how 993bet handles personal data. If your question is not covered here, contact us through live chat or the support email listed in your account settings.

We collect your name, mobile number, and any payment detail you provide — such as your JazzCash or Easypaisa account number — along with device and session data generated when you log in.

Payment details are used to process your deposit or withdrawal and are not stored beyond what the transaction and any dispute-resolution period requires. Raast transfer records are kept for verification purposes only.

We share data only with payment processors and fraud-prevention services that need it to complete your transaction. Those parties are contractually required to handle your data securely and not use it for their own marketing.

Send a request through live chat or to our support email, including your registered contact number. We will confirm receipt and provide the information within a reasonable time, subject to identity verification.

Yes. You can request deletion of your account data by contacting support. Some records — particularly transaction logs tied to JazzCash, Easypaisa, or Raast payments — may be retained as required by applicable rules even after deletion.

Cookies keep your session active, store your payment preferences, and help us understand which parts of the lobby you use most. You can disable non-essential cookies through your browser settings at any time.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.